Forms & Surveys

Make.com Review 2026

"Make is an integration platform that allows users to connect apps and automate workflows using a visual interface."

Executive Summary

Make is an integration platform that allows users to connect apps and automate workflows using a visual interface.

In-Depth Overview

Evaluating the right software in the Forms & Surveys category is critical for modern businesses. Make.com has established itself as a strong contender by focusing on resolving key operational bottlenecks.

Our Analysis: Make.com is the better choice overall for small businesses due to its cost-effectiveness and user-friendly interface, despite Celigo providing some better customization features. Celigo takes the win for mid-market due to its advanced capability in customization and support features, which are critical for larger organizational needs.

Why Choose Make.com?

πŸͺ Small Business

Top Benefits for Small Business

  • βœ“ Budget-conscious businesses
  • βœ“ Simplicity and ease of use
  • βœ“ Quick setup with many integrations

πŸ‘ Core Strengths

  • β€’ Native integrations: 400+ integrations
  • β€’ Ease of use: User-friendly interface
  • β€’ Conditional logic in automations: Yes
  • β€’ Cost-effectiveness: $9/month
  • β€’ Pre-built automation templates: 300+ templates

πŸ‘Ž Limitations

  • β€’ Lags in custom app creation (Offers: Limited custom apps)
  • β€’ Lags in user roles and permissions (Offers: Basic roles)
  • β€’ Lags in customer support (Offers: Email support only)

How Make.com Compares

See our head-to-head technical comparisons against alternatives.